Privacy Policy

1. Information We Collect

When you use the Medwaste Connect website or request a quote, we may collect the following information:

• Contact information — name, email address, phone number, and facility address
• Facility details — facility type, waste types, and pickup frequency preferences
• Usage data — pages visited, time spent on site, browser type, device information, and IP address (collected automatically)

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and provide pricing information
• Communicate with you about our services
• Improve our website and user experience
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with:

• Licensed waste haulers — to coordinate pickup services for your facility
• Service providers — such as hosting and email platforms that help us operate our website
• Legal authorities — when required by law or to protect our legal rights

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences (e.g., dark mode)
• Analyze site traffic and usage patterns
• Improve website performance

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Quote request data is retained for the duration of any business relationship and a reasonable period after.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications

To exercise any of these rights, contact us at info@medwasteconnect.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this privacy policy, contact us at:

• Email: info@medwasteconnect.com
• Phone: (864) 860-1011
• Location: Naperville, IL